Get in Touch with Fabreeza

At Fabreeza, customer satisfaction is our top priority. Whether you have a question about a product, need help with an order, want to inquire about delivery, or require any assistance, our support team is always ready to help.

We value every customer and strive to provide quick and reliable support.

Customer Support

For all inquiries, order assistance, product information, and exchange requests, please contact us through WhatsApp.

WhatsApp Support

📞 03107335731

Our support team will respond as soon as possible during business hours.

Business Hours

Customer Service Hours

Monday – Saturday

🕒 10:00 AM – 8:00 PM (Pakistan Standard Time)

Sunday: Closed

Messages received outside business hours will be answered on the next working day.

Order Assistance

If you have already placed an order, please provide the following information when contacting us:

  • Full Name
  • Order Number (if available)
  • Registered Phone Number
  • Details of your inquiry

Providing this information helps us assist you more efficiently.

Product Inquiries

Need more information about a product?

Feel free to contact us regarding:

  • Product Availability
  • Fabric Details
  • Pricing Information
  • Delivery Estimates
  • Exchange Requests
  • New Arrivals

Our team will gladly guide you before you place your order.

Exchange Requests

If you wish to exchange a product, please contact us within 10 days of receiving your order.

The product must be:

  • Unused
  • Unwashed
  • In Original Condition
  • With Original Packaging and Tags

Exchange requests submitted after 10 days may not be accepted according to our Exchange Policy.

Response Time

We aim to respond to customer inquiries as quickly as possible.

Typical response times:

  • WhatsApp Messages: Within a few hours during business hours.
  • Exchange Requests: 24–48 hours.
  • Order-Related Queries: Same day whenever possible.

Customer Satisfaction

At Fabreeza, we are committed to providing high-quality products and excellent customer service. Your feedback helps us improve and serve you better.

We appreciate your trust and look forward to assisting you.

Thank you for choosing Fabreeza.

Fabreeza

Premium Fashion • Quality Fabrics • Elegant Style

📞 WhatsApp: 03107335731